You take over once the site is launched.
Your objective? Bring the site to life, make it evolve and maximize its profitability. You are the preferred contact point for customers to advise them, manage their change requests and orchestrate the interventions of our teams of experts (developers, UX/UI designers, web marketers).
Advice and strategy: You are not just a performer. You analyze the performance of the site and you are a source of proposals to improve the user experience and conversion rates.
Priority management: You know how to juggle strategic change requests, preventive maintenance and daily emergencies, while keeping a cool head.
Roist culture: Each action you recommend is aimed at generating growth and optimizing the return on investment for your customers.
Loyalty: Through your proactive support, your responsiveness and your expertise, you build a lasting relationship of trust with retailers and brands.
2 years of experience in e-commerce (in an agency it's a +).
You know Shopify (and if you know other e-commerce CMS, that's even better).
You have an ROI culture.
You are rigorous and autonomous, the management of multiple tickets and priorities does not scare you.
English is a +
A human-sized team with real values.
Stimulating projects for great brands.
A candid, demanding and united corporate culture.
Hybrid position (Telework/Face-to-face) based in Saint-Étienne.
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