Booxi

Booxi, the ideal solution for managing reservations, events and in-store flows

Booxi is the all-in-one platform for managing appointments, events and in-store flows, designed for businesses that orchestrate complex customer journeys in retail.

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Beyond simply booking appointments online, Booxi allows brands to structure personalized experiences, connect the web to the store and optimize the allocation of their teams across multiple points of sale.

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Customers can easily book a service, event, or consulting session from the website, while in-store teams have a centralized tool to manage their agendas, resources, and service performance.

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Booxi integrates into the existing digital ecosystem (e-commerce, CRM, CRM, CRM, WHO, clienteling) in order to create continuity between online and in-store interactions. The objective: to transform reservations into a lever for engagement, conversion and loyalty.

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Booxi Key Features

• Orchestration of appointments and events: Multi-service management, multi-store management and multi-employee profiles, with advanced rules adapted to retail organizations.
• Web-to-store connection: Seamless integration with the e-commerce site and CRM tools to create a unified customer journey.
• Advanced resource management: Management of teams, expertise and availability according to business objectives and operational constraints.
• Intelligent automation: Confirmations, reminders, and personalized communications to maximize presence and engagement.
• Performance analysis: Monitoring of key indicators related to appointments, the conversion rate and the impact on store sales.

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Axome and Booxi: Connecting the Digital Experience and the Store

In partnership with Booxi, Axome supports brands in the strategic integration of the solution into their digital ecosystem.

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The challenge is not only to add a reservation module, but to design a coherent web-to-store journey, aligned with the brand promise and commercial objectives.

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Together, Axome and Booxi allow retailers to structure their in-store services, optimize their operations and transform appointment scheduling into a real driver of omnichannel performance.

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